Warranty & Care
ONE-YEAR WARRANTY
Northland Cabinets, Inc.(NCI) warrants to the original purchaser that all NCI products will be free from defects in materials and workmanship under normal use. Any parts or products which have been proven to NCI’s satisfaction as inferior will be repaired or replaced at NCI’s option for a period of one year from the original purchase date. In keeping with our policy of continuous product improvement, NCI reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products NCI previously manufactured.
This warranty covers only parts and materials of the products manufactured by NCI. Not covered under this warranty are additional kitchen and bath products or the costs, including labor to remove and re-install materials and related components such as appliances, flooring, countertops, fixtures and like items.
Because of the varying natural characteristics of wood and the effects of aging, products shown in displays will not be an exact match to new cabinetry. Depending on wood characteristics, the age of the sample and the environment of the showroom samples will show some degree of variation from new products. All doors, drawer fronts, trim, and molding will not match exactly in either finish or grain. Variation in wood is normal and unavoidable.
Natural woods may vary in color, characteristics and may exhibit subtle changes as they age. For example, white painted products may eventually have visible cracking around the joint areas. Cabinet colors may change over time. Sunlight, smoke, household cleaners and other environmental conditions may affect the cabinet color over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this warranty.
Variations in humidity level cause wood and wood products to expand and contract. NCI recommends humidity regulation.
This warranty will not apply to NCI cabinets and products damaged by misuse, neglect, acts of God, exposure to moisture, alterations, improper installation, exposure to extreme temperatures, improper storage, improper handling or the effects of normal use. (Warranty Certificate PDF)
CARE & CLEANING
To keep your cabinetry in top condition and maintain its beauty and luster, you'll want to incorporate proper cleaning and care methods. Sherwin Williams has care and cleaning tips for their finishing products, which we have provided for you here, as downloadable PDF documents, for your reference.
CARE AND PROTECTION OF NORTHLAND CABINETS
Finished with Sherwin-Williams Coatings:
The Sherwin-Williams’ Sher-Wood®; Conversion Varnish supplied to you for Northland Cabinets kitchen and bath cabinetry meets or exceeds the physical performance requirements of American National Standards Institute (ANSI) / Kitchen Cabinet Manufacturers Association (KCMA) A161.1 – 1995, Approved March 22, 1996, which is the latest version of the KCMA coatings specification. As such, this coating provides excellent resistance to moisture and common household chemicals; excellent toughness and mar resistance; and excellent cold check resistance. A complete listing of household chemical test results is provided at the end of this document. (Sherwin Williams Chemical Coatings Specifications PDF)
PROPER CARE
Kitchen cabinets, just like fine furniture, should be dusted or vacuumed periodically depending on the amount of particulate matter that may have accumulated. Always dust with a polish-moistened or damp cloth, as dry dusting may scratch the surface. It is also a good practice to follow the grain of wood when dusting - wiping across the grain could cause scratches to appear if the dust contains grit. Residues such as smoke, cooking vapors or body oils can be cleaned with a damp cloth with a small amount of furniture cleaner. Remember to use a clean soft cloth such as an old t-shirt, cheesecloth, dishtowel, flannel or chamois with no snaps or buttons that may scratch the surface. (Kitchen Cabinet Care and Cleaning tips PDF)
FINISHING CHARACTERISTICS
The Sher-Wood® Kemvar® Conversion Varnish Systems deliver durable, beautiful finishes that are perfectly suited to all kinds of manufactured wood products. In addition, they provide excellent toughness, moisture and mar resistance, as well as great cold check resistance and good resistance to most household chemicals. (Sherwood Kemvar Conversion Varnish Systems PDF)
SURFACE CRACKING DUE TO NATURAL EXPANSION & CONTRACTION
Solid wood face frame cabinets, by their nature, require joints and seams. To ensure the best joint or seam, Northland takes special care in construction by gluing, clamping, and/or screwing joints and seams in each cabinet.
However, having the best joint or seam possible will not change the fact that a small amount of expansion & contraction will take place; this happens in all solid wood and wood composite materials. Expansion & contraction is caused by small variations in the temperature and humidity levels that naturally occur in every home. Homes that do not control humidity levels year round are at greater risk for cracking occurrences. This environmental factor influence fluctuations in other building materials as well, such as sheetrock, wood trim, and tile. The Architectural Woodwork Institute recommends a relative humidity level of 25% - 55% be maintained.
Gluing, clamping, and/or screwing is still the best way to ensure joints are durable and strong. Northland utilizes the most durable, moisture resistant finish in the industry. Despite this incredibly tough finish, expansion & contraction can still cause small surface cracks in the finish due to the nature of wood. Depending on the finish, these surface cracks may be nearly invisible or they may be more highlighted.
Stained and natural finishes offer color contrast and natural sculpting in their wood grain. This grain and tonal diversity reduces capacity for the naked eye to pick-up on small surface cracks, and can doubly reduce visibility of scuff marks, scratches, and dents that occur as you live in your home. Slight surface cracking is more noticeable with light opaque finishes like paint. When considering painted finishes for cabinetry, versus stained or natural finishes, please consider this aesthetic element.
While surface cracking may become visually evident in some cases, it will not affect the strength or integrity of our cabinets.
